Return Policy Please read carefully
Please contact us prior to returning any items. All returned items must first be approved by Ruffdog Sports before the customer ships it back.
Customers may return approved products purchased from Ruffdog Sports Inc within 7 days, from the date of purchase for an exchange or gift certificate.
***We do not refund cash***
Credits are issued within 7 days upon receiving your return and/or upon inspection of the products returned.
We understand our customers like to purchase Christmas Gifts early so we will extend our return policy dates to January 7 for any items purchased from Nov 25 to Dec 31.
Shipping costs to return an item purchased from Ruffdog Sports Inc is the sole responsibility of the purchaser.
All products returned must include a proof of purchase, original packaging, and all the contents to be in acceptable condition, in other words "like-new and re-sellable"for a full refund.
Ruffdog Sports Inc is not responsible for items that are lost during transit when being returned therefore we recommend the purchaser ship with a tracking service and insurance.
We do not refund monies for Ecollars and NoBark Collars or any other electronic product purchased from us.
If the electronic product is defective please see our Warranty Policy
Please send all returns to:
#2113 534 Railroad Ave
Sumas WA 98295
12631 Powell Street
Thank you for shopping at Ruffdog Sports!!