Return Policy    Please read carefully


Please contact us prior to returning any items. All returned items must  first be approved by Ruffdog Sports before the customer ships it back.

Customers may return approved products purchased from Ruffdog Sports Inc within 7 days, from the date of purchase for an exchange or gift certificate. 

                                                       ***We do not refund cash***

Credits are issued within 7 days upon receiving your return and/or upon inspection of the products returned.

We understand our customers like to purchase Christmas Gifts early so we will extend our return policy dates to January 7 for any items purchased from Nov 25 to Dec 31.

Shipping costs to return an item purchased from Ruffdog Sports Inc is the sole responsibility of the purchaser.

All products returned must include a proof of purchase, original packaging, and all the contents to be in acceptable condition, in other words "like-new and re-sellable"for a full refund. 

Ruffdog Sports Inc is not responsible for items that are lost during transit when being returned therefore we recommend the purchaser ship with a tracking  service and insurance.

We do not refund monies for Ecollars and NoBark Collars or any other electronic product purchased from us.

We do not refund any items on clearance, all clearance items are final sale. ​ 

If the electronic product is defective please see our Warranty Policy

Please send all returns to:

USA Addresses:
Ruffdog Sports
#2113  534 Railroad Ave
Sumas WA 98295

CDN Addresses;
Ruffdog Sports
12631 Powell Street
Mission, BC
V4S 1C1

Thank you for shopping at Ruffdog Sports!!
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