Ruffdog Sports Inc Shipping Policy:
We charge a FLAT RATE SHIPPING/HANDLING fee within the Continental USA
- $10.00/ order within most United States
- does not include IPO Competition Dumbbells, Canine Performance Nutrition products, Dogpacer Treadmill, Blinds or Jumps. After receiving your order for any of these items we will email you a quote for shipping to your area
- FLAT RATE SHIPPING is not included in Alaska, Yukon, and some islands of Hawaii, or other non-continental United States, we will contact you with a shipping quote after we have received your order
- Please contact us for more info and exact cost of shipping items not included in FLAT RATE SHIPPING
For INTERNATIONAL orders or if you are located outside of the above listed areas we will quote you on shipping costs after we receive your order and prior to shipping it.
If an order is returned due to an incomplete shipping address, or the order is refused or undeliverable the customer is responsible for paying the shipping cost to reship their order unless Ruffdog Sports erred in the shipping label.
Ruffdog Sports Inc is not responsible for any late shipments, including expedited or guaranteed shipping, that do not deliver on time due to holidays, weekends or any delay from the shipping company.
All shipping prices are dependant on the value, weight, and size of the items being shipped and are liable to change at any time.
Ruffdog Sports Inc is not responsible for lost orders during shipping. We highly recommend the customer pays the extra cost for insurance on all orders that we ship.
Any duties, customs or broker fees that are incurred when your order is processed through customs in your country are the sole responsibility of the purchaser.
We pay for most customs fees for orders shipped to the US
Orders will ship within 1-3 business days in the order they are received. Exceptions apply depending on product availability. If we are out of stock or on holidays we will do our best to notify you within 1 business day of receiving your order. Orders placed on weekends or holidays will be processed the following business day.
We thank you for shopping at Ruffdog Sports