Customer Reviews
Funny that the only stocking place in Canada is Ruffdog, as theses covers are easy to loose after use for a couple of years, and do serve a useful purpose.
My only negative is the shipping was more than the item.
We really appreciate your order and the thoughtful review. You’re right, those covers have a habit of disappearing over time, so having a few spares is a smart move! We always appreciate the input as we try to stock based on customer feedback; this way we can offer and stock what people are actually looking for.
We use a tiered flat rate for shipping, so while ordering multiples helps a bit, we know it can still feel steep at times for smaller or single items. Some customers place group orders with a friend or two to split up the cost of flat rate shipping.
Thanks again for the support from Canada!
- The Ruffdog Team
Bought Herm Sprenger click lock jackets, which were not available at other authorized dealers. Rufffdog was kind enough to take the trouble to reduce the shipping cost with swift delivery. Ruffdog also responded to my various queries without delays. Two thumbs up. Thanks.
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our service and that our product met your needs. It's our goal to provide top-notch customer service and we are happy to have been able to assist you. Thank you for choosing Rufffdog and we hope to serve you again in the future.
Customer Reviews
Funny that the only stocking place in Canada is Ruffdog, as theses covers are easy to loose after use for a couple of years, and do serve a useful purpose.
My only negative is the shipping was more than the item.
We really appreciate your order and the thoughtful review. You’re right, those covers have a habit of disappearing over time, so having a few spares is a smart move! We always appreciate the input as we try to stock based on customer feedback; this way we can offer and stock what people are actually looking for.
We use a tiered flat rate for shipping, so while ordering multiples helps a bit, we know it can still feel steep at times for smaller or single items. Some customers place group orders with a friend or two to split up the cost of flat rate shipping.
Thanks again for the support from Canada!
- The Ruffdog Team
Bought Herm Sprenger click lock jackets, which were not available at other authorized dealers. Rufffdog was kind enough to take the trouble to reduce the shipping cost with swift delivery. Ruffdog also responded to my various queries without delays. Two thumbs up. Thanks.
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had an excellent experience with our service and that our product met your needs. It's our goal to provide top-notch customer service and we are happy to have been able to assist you. Thank you for choosing Rufffdog and we hope to serve you again in the future.
